For some reason I have it in the back of my mind that they were at one point accused of being a honeypot for US intelligence because of their association with MIT. Probably complete BS, but maybe not. Are they as open source as they claim to be? Looks like they’re on github. F-Droid seems to think they have some Google libraries or whatever that they use.

ProtonMail users, how do you like/dislike it?

  • helenslunch@feddit.nl
    25·
    8 months ago

    If you’re looking exclusively for reasons not to use them:

    • They advertise to pro users
    • They complied with a Swiss warrant to give the IP of a climate activist (but probably anyone would)
    • Their customer service is atrocious but so is everyone else’s
    • They don’t pay attention to their own service for feature requests
    • Lots of fragmentation of features on different platforms
    • Linux is a bit of a second class citizen

    But overall they’re pretty great.

    • GravitySpoiled@lemmy.mlEnglish
      12·
      8 months ago
      • the “ads” aren’t shoved up your ass. It’s not bad.
      • their customer service helped me a couple of times. (And a couple of times they didn’t)
      • they have a dedicated site for feature requests. Yet, they still choose what they implement and don’t comunicate it perfectly. They’re still a company. They do it better thab most others.
      • they don’t artificially limit the features on ine os, because it’s not yet implemented on all. That’s actually a good thing, not a bad one.
      • on linux it’s incredibly easy to add a vpn. No idea why we scream for an app.
      • helenslunch@feddit.nl
        13·
        8 months ago

        the “ads” aren’t shoved up your ass. It’s not bad.

        There shouldn’t be any ads when you’re already an “unlimited” subscriber. None.

        their customer service helped me a couple of times.

        Cool?

        they have a dedicated site for feature requests.

        That, as I said, is largely ignored by the company.

        they don’t artificially limit the features on ine os

        Didn’t say they did.

        on linux it’s incredibly easy to add a vpn. No idea why we scream for an app.

        Because you want to access the features that Proton offers? Not to mention the other products.

      • jarfil@beehaw.org
        4·
        7 months ago

        No idea why we scream for an app.

        Simple: an app can’t change at the flick of a button on the web’s end. Trusting a web app, is foolish.

        • hedge@beehaw.orgOPEnglish
          1·
          7 months ago

          As far as I can tell, the Linux desktop client doesn’t have it yet, but has been promised.

          EDIT: Ok, duh, on Linux Mint under System Settings>Themes>Settings>Miscellaneous Options, Dark Mode I selected “Prefer Dark” and voila: Dark. Proton’s the only app I have that that setting seems to have any effect on . . .

            • hedge@beehaw.orgOPEnglish
              1·
              7 months ago

              Could you tell me where the setting is? I haven’t been able to find it.

              • helenslunch@feddit.nl
                2·
                7 months ago

                It seems to be missing from the official app. But I believe it is an account-wide setting. So log into your web interface and change it from there and it should reflect on the app.