Geez…we all have learning experiences but I feel node down and packet dropped should be a clear distinction in the mind of anyone in IT…but people will surprise you

“Well–well look. I already told you: I deal with the god damn customers so the engineers don’t have to. I have people skills; I am good at dealing with people. Can’t you understand that? What the hell is wrong with you people?”

Oh your in for a treat

It will take however long it takes to implement the fix in person or implement a disaster recovery plan. Couple hours, days maybe weeks depending on the size of organization. Thankfully my work doesn’t use crowdstrike but the main fix I’ve heard requires in person boot in safe mode, delete file and reboot to every effected machine, not difficult just time consuming if you have thousands of endpoints that need to be fixed.

Where does the surname nooblet hail from?

My God the amount of times I have to pull the frickin issue out of people…

Whenever my troubleshooting doesn’t work it’s because I forgot to power cycle