I started in IT before switching to development. I have CCNA, A+, and Apple Pro certifications. I run Arch at home, btw. But when I have to contact IT, usually for something that needs elevated permissions or bad hardware, I’m just another user. It’s mildly infuriating to go through all the steps again, even after explaining what I did. I get it, I really do, but it’s not fun at all.
For me, the worst part of setting up some new distro or service is when it’s done and everything works. Then it just… Sits there. Working. Usually at some task I don’t need very often. Very anticlimactic and boring. Then I have to find some other new thing to try, which is why my HTPC has been through like 4 distros in the past year.